Website terms of use

Your use of Nepal Tube Australia websites, mobile sites, and videos is governed by these Terms of Use.

Nepal Tube is operated by Nepal Tube Australia.

Please take the time to read these Terms of Use together with our Privacy Policy. We may, from time to time, review and update these Terms of Use to take account of new laws, technologies and changes to our operations. Your use of the Nepal Tube is governed by our most recent Terms of Use.

Using the Site

Your access to and use of the nepaltube.com.au is for your personal use only. We do not permit any commercial use of the site without our express written agreement.

Children and Young People

Most of the content on the Nepal tube is suited for a general audience and is rated PG (parental guidance recommended). If you are under the age of 15 we recommend you obtain your parents’ permission before using the nepaltube.com.au.

Certain areas of nepaltube.com.au such contain mature content which is unsuitable for anyone under the age of 18. You may be asked to confirm that you are over 18 before you are allowed to access these areas.

Intellectual Property: General

The nepaltube.com.au includes services and content which are the intellectual property of Nepal tube Australia and our service providers. You may use our content by downloading and storing limited copies for your personal use only. You may not otherwise reproduce or redistribute or use our content or services in any way unless you have our express permission.

Trade Marks

The Nepal tube trade marks belong to Nepaltube Australia. The trade marks of our service and content providers belong to them. Nothing contained on the nepaltube should be construed as granting any licence or right of use of any trademark displayed on the site. Use of all trademarks displayed on the nepaltube requires the express permission of the relevant trade mark owner.

Your Contributions

we encourage you to submit your own personal contributions for example by submitting photographs, video footage or written feedback or participating in discussions with with us. Your Contributions are subject to the following conditions:

All Your Contributions must be your own work and must not include any material which is the copyright of someone else;
Your Contributions must be on-topic and constructive and not contributed with the intention of disrupting our online communities or causing harm or offense to anyone;
You give to us free of charge permission to use Your Contributions in any way we want to on any web site or mobile site, application, products or services in any media (including editing, modifying or adapting Your Contributions for operational or editorial reasons).

Prohibited Contributions

It is your responsibility to ensure that Your Contributions do not breach any applicable laws or rights. Without limiting this obligation we require that Your Contributions do not:

• Defame any person;
• Breach anyone’s intellectual property rights or confidentiality.
• Breach privacy laws;
• Breach anti-discrimination laws;
• Contain any links, advertising or marketing material or spam;
• Stalk or harass any person;
• Encourage or promote or assist the commission of any illegal act;
• Contain excessively coarse language or content which would be rated R RC or X by the Australian Classification Board;
• or Include any material that contains any virus or computer code file or computer program designed to impair any the performance of the nepaltube.com.au network or any computer, software or telecommunications device.

Reporting

IF YOU THINK THAT ANY CONTENT ON THE SITE IS UNLAWFUL OR BREACHES THESE TERMS PLEASE USE THE REPORT

Please note while we will not necessarily reply to all complaints, we will consider whether there are any grounds for taking action for each complaint received.

Our Editorial commitments

We follow Australian Press Council stranded and we abide by the General Principles which can be viewed here http://www.presscouncil.org.au/statements-of-principles/statements-of-principles/statements-of-principles/.

Service Changes

We reserve the right to change, suspend or discontinue any content or services included in or accessible via the nepaltube.com.au and its social media sites without any notice and without any liability to you

Dealings with Advertisers

The nepaltube.com.au includes advertising and promotional material provided by our advertisers. We do not recommend or endorse any advertiser, its products or services and we ask that you contact the advertiser directly if you have any queries or concerns regarding the content of any advertisement.

In some instances, advertisements will contain offers which you can accept by clicking through to the advertiser’s website. Such offers are not made by us and the advertiser is solely responsible to you for the delivery of any goods or services you | purchase on the third party website.

From time to time we feature, promote or sponsor special events, competitions and other activities conducted by third parties on-line and/or off-line. We do not accept any responsibility for your participation. However there may be specific terms and conditions applicable to those activities and you should check these carefully.

The products and prices listed in the shopping sites on the nepaltube.com.au network are the responsibility of the relevant retailer. We are not liable for the availability, prices or price changes, including where price changes have not been reflected on the shopping sites.

Some advertisements and promotions may be aimed at consumers who are located in specific locations. As a result, the goods or services included in any such advertisements or promotions may not necessarily be available at or near the place where you are located whether for the price stated or at all. We make no representation or warranty with regard to the availability of such good and services or the price for which those goods and services may be available in the area where you are located. You agree that you will make no claim or complaint against us or any of our related bodies corporate and that those parties will not be liable, solely on the basis that you were not able to acquire goods or services mentioned in an advertisement or promotion whether at the price stated in the advertisement or at all.

Disclaimer

Except where expressly specified NepalTube content is provided for your information only. It is not intended as advice and you should not rely upon it as such. You should verify any important information we provide (such as information about health, finances and travel) and seek independent advice suited to your specific circumstances prior to making any decisions.

 

Nepal Tube Australia Editorial Complaints Handling Policy

1. Introduction

Nepal Tube Australia (www.nepaltube.com.au) is committed to maintaining the highest standards of journalism and ethical reporting. As a media and in adherence to the principles set forth by the Australian Press Council, we recognize the importance of addressing and resolving complaints in a fair, transparent, and timely manner. This Editorial Complaints Handling Policy outlines our commitment to handling complaints from readers, viewers, and other stakeholders.

2. Definition of Complaints

A complaint is considered as an expression of dissatisfaction regarding the accuracy, fairness, balance, or conduct of www.nepaltube.com.au and news/contents published or posted on its official news portal and social media accounts https://www.tiktok.com/@nepaltube_australia, https://www.facebook.com/NepaltubeAustralia, https://www.instagram.com/nepaltubeaustralia in the gathering, editing, and presentation of news content.

3. Lodging a Complaint

Complaints can be lodged in writing via email to info@nepaltube.com.au or by submitting a query through online support portal https://support.nepaltube.com.au/. Complaints should include the following details:

• Name and contact information of the complainant
• Specific details of the content in question, including the date, headline, and a clear description of the concern with link to the content when possible
• Any supporting documentation or evidence

4. Initial Review

Upon receiving a complaint, Nepal Tube Australia will conduct an initial review to determine the validity and nature of the complaint. This review will be led by the editor or eiitorial team here.

5. Resolution Process

The complaints resolution process will include:

• A thorough investigation into the merits of the complaint
• A response to the complainant within 5 working days, acknowledging receipt of the complaint and outlining the steps being taken
• If necessary, an offer to correct, clarify, or provide additional information regarding the content in question
• A commitment to resolving the complaint in a fair and timely manner

6. Escalation Process

If the complainant is not satisfied with the resolution provided, they may escalate the matter to the Australian Press Council for further review.

7. Record-keeping

Nepal Tube Australia will maintain a record of all complaints received, the actions taken, and the resolutions provided. This information will be periodically reviewed to identify any trends or
areas for improvement in our editorial processes.

8. Publication of Corrections and Clarifications

If a complaint is upheld and requires correction, clarification, or an apology, Nepal Tube Australia is committed to promptly publishing the necessary corrections in a prominent location on our platform including our social media channels.

9. Training and Continuous Improvement

Nepal Tube Australia will provide ongoing training for its editorial team to ensure awareness of journalistic standards and best practices. The complaints handling process will be reviewed regularly to identify opportunities for improvement.

10. Contact Information

For any inquiries related to this Editorial Complaints Handling Policy, please contact:

Nepal Tube Australia
info@nepaltube.com.au
Or lodging a query to: https://support.nepaltube.com.au/

Note: This policy is subject to periodic review and updates as needed to ensure its effectiveness and compliance with industry standards.

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